Monday, May 3, 2010
My dealings with Metamorphosis Cosmetics
I haven't seen any actual reviews of this new brand anywhere yet, so I thought some of you might find this interesting. Here is a timeline of all my experiences with Metamorphosis Cosmetics. 03/12- I placed an order for 10 samples. I accidentally clicked a button I shouldn't have because the ordering page confused me, and ended up not sending the money through. I emailed Julia, the owner, and she said she would send me an invoice. I also asked about shipping, since I would be paying $5 s&h for $10 of product. 03/13- Julia said she would discount the shipping to only $2. I then decided to cancel my order because I was getting frustrated at the whole thing. Julia said she would send me a few samples just for free to make up for everything, even though it wasn't really her fault. 03/14- I decided to go ahead and place my order anyway. Julia sent me an invoice via PayPal, and that just caused a shit ton more problems, because as I've just finally figured out, if someone sends me an invoice, Paypal will reject any credit cards I use. It works fine any other way, just not with an invoice (I fucking hate Paypal). The total was $11.50, so only $1.50 for shipping. 03/15- stupid Paypal won't let me pay, so we were emailing back and forth for freakin' forever trying to figure out what the problem was (Paypal sucks is the problem). 03/16- sent an e-check to get the money through. SPRING BREAK IN TEXAS WOOOO! I come home at the end of March excitedly awaiting my package... it never came. 03/27- I emailed Julia to make sure she got the money. She answered later that evening (Saturday) to let me know there were some personal issues and she would mail it Monday. 04/14- I emailed Julia to ask when she sent my order out, since I hadn't gotten it. I thought it may have gotten lost in the mail. 04/18- I sent another email, because I never got a response to the last one. I said I hadn't gotten my package or a response to my last email, and asked when the samples were sent out. 04/19- Julia said she had sent the samples out 2 weeks ago, and also thought they had gotten lost in the mail. She said she would resend them, with a full size product, as well as send me a tracking number. She apologized for the delay, saying she had been ill. I said thank you and waited for my stuff. 05/03- I never got a tracking number, and as of yet I still haven't gotten my package, and I highly doubt I ever will. Lucky for me I only spent $11.50, but there may be people looking to order who will spend a lot more. You can decide for yourself if it's worth it.